Meet The Team
'A company does not succeed due to its well establishment,
but due to the fact that there are people who live it, dream it and make it succeed through hard work and dedication.’
Founder & Director
Melanie Floor
Dedicated and passionate about Sales & Marketing, with over 20 years of vast experience in the international hospitality industry.
"I consider it a huge privilege to be representing a select few handpicked properties that stand out from the crowd. I am deeply grateful to be working with an amazing team, clients and industry partners."
Client Liaison Manager
Anastasia Brukman
Dynamic and results driven professional with extensive corporate experience throughout different industries and brands, besides the tourism industry.
“Throughout my career, I have gained expertise in brand marketing, trade marketing, customer marketing, business development, and third-party distributor management. My agility, pragmatism, critical thinking, and project management skills have allowed me to take a holistic and collaborative approach to drive success.”
Sales Manager
Tracy-Anne Prinsloo
Tracy Prinsloo's journey in travel began after studying Marketing, Tourism, and Sport Psychology. Starting as a travel agent, she progressed to roles including Public Relations Officer and Business Development Manager for leading brands such as Beachcomber Tours, LUX, World Leisure Holidays, and Whitestar Cruises. Her key strength lies in building genuine, enduring client relationships based on integrity and kindness.
Excited about her journey at Exclusive Serenity, Tracy lives by the motto: "Connecting people to exciting and life-changing travel experiences".